It happens to the best of us! Hopefully, its an easy fix.

Try the following:

  1. Logout and login to your account again
  2. Optimize your browser by clearing the cache and cookies and browsing history
  3. Try another browser - for example, if you're on your mobile, try using your desktop computer. Or if your on Safari, try Chrome.
  4. If you're using iPhone 6 or 6s you need to update the operating system to iOS version  13

If that doesn't work, please report the issue to our customer support at [email protected] with screen shots and details of the browser and issues you experienced and we'll get our tech team straight onto it!

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