You should expect to receive the funds from your job 48hrs after the date the job completed. However, different banks can cause this to take longer. All payment processing is handled by our payment partner, Stripe.
If you haven't received your funds after 5 days, there's a couple of things you should do:
- Login into your Stripe account > check that your bank account details are accurate and up to date. We regularly find that people haven't entered the correct bank details and their money is just held up in their Stripe account waiting for a place to go.
- If you still can't see your funds, the fastest way to get an answer is to contact Stripe customer support directly. You can find them here